Refund Policy* – General Terms

Unless noted in Client/Service Agreement, AEDubyah In Order’s (“AEDubyah“) Refund and Cancellation Policies are governed by the following:

AEDubyah In Order is a service oriented business and due to the nature of our business, we offer refunds that are limited in time and amount.  All refunds require a request made, in writing.

All refund request need to be made via e-mail or an authorized mail carrier (i.e., UPS, Federal Express, USPS).  Your request will not be considered valid unless and until you receive confirmation from AEDubyah In Order.  Refunds will be completed within a maximum of 7 business days following confirmation of refund request.

Refund Policy* – AEDubyah Cancellation

• Purchased services cancelled due to no consultation 7 days after purchase will result in a full refund minus $35.00 of purchase price.
• Purchased services cancelled due to work not commencing in 30 days after execution of Service Agreement will result in a full refund minus $50.00 of purchase price.

Refund Policy* – Purchaser Cancellation

• You have 3 days after purchase to request a full refund, minus a $15.00 service fee.
• Refund request after made more than 3 days after purchase will result in the greater of a partial refund of up to 75% of the purchase price or minus a $50.00 service fee.
• Request for refunds made prior to work commencement, will be refunded in full – minus a $25 service fee.

Cancellation Policy*

Once a project has commenced, if you are not satisfied with an incomplete portion of a project, you can get a proportional refund for the remaining work/project minus any expenses and/or fees incurred on behalf of client.

• Purchase Price minus 25%  up to 5 days after work commencement.
• Purchase Price minus 30% up to 7 days after work commencement.
• Purchase Price minus 35% up to 10 days after work commencemen.
• No refunds are granted 11 days after work commencement or on completed work.

Have questions, comments or concerns about our refund and cancellation policy, please submit a Contact Us form.  Or e-mail us directly at store@aedubyahinorder.com.  Please include “REFUND QUERY” in the subject line.

*AEdubyah In Order reserves the right to modify any provisionsof the refund and cancellation policy without any notice.

What Happens To Your Records:

1. We don’t sell names or information.
2. Purchasers payment information is not maintained or stored on AEDUbyah’s website.  See our complete Privacy Policy here.

Our Commitment to Secure Client Materials:

1. NON-DISCLOSURE AND NON-SOLICITATION. AEDubyah shall not directly or indirectly disclose to any person other than a representative of Client at any time either during the term of Service or following the completion, termination or expiration thereof, any confidential or proprietary information pertaining to Client, including but not limited to customer lists, contacts, financial data, sales data, supply sources, business opportunities for new or developing business, plans and models, or trade secrets. Furthermore, AEDubyah agrees that during the term of Service and for 2 years following the termination of service, AEDubyah shall not directly or indirectly solicit or attempt to solicit any customers or suppliers of Client other than on behalf of client himself.
2. LIABILITY. AEDubyah will not be liable for loss, damage or delay of Client’s project due to circumstances beyond AEDubyah’s control. Such circumstances may include (but are not limited to) acts of God, public unrest, power outages, and inability to contact Client. In the event of such loss, damage or delay, AEDubyah will make every effort to notify Client immediately.
3. CONFIDENTIALITY. AEDubyah will not at any time or in any manner, either directly or indirectly, use for the personal benefit of AEDubyah, or divulge, disclose or communicate in any manner any information that is proprietary to the Client. AEDUbyah will protect such information and treat it as strictly confidential. This provision shall continue to be effective after the termination of this Agreement. Upon termination of this Agreement, AEDubyah will return to Client all records, notes documentation and other items that were used, created, or controlled by AEDubyah during the term of of Agreement with the exception of items purchased by AEDubyah and not reimbursed by the Client.

efinition of Terms

1. Page(s): Number of pages is decided by the serivce you purchase. Each package specify the number of sections per page.
2. Hosting: You will need a web host. A web host provides web hosting services needed for the website or webpage to be viewed on the Internet. Generally there are fees tied to thesese services. These fees are the reponsibility of the client.
3. Theme: We use and customize Web and E-commerce builder free themes. You may prefer a Premium Theme. Premium Themes are not free and must be purchased by client.
4. Full Site Setup: Set up and installation of all Theme, Plugins, Tools and Apps. 
5. Contact Form: We use eithr a theme form, builder form, form plugin, online form-builder service or a Google &form (requires a Google Account) for the site/page contact form.
6. 14/21/30 Day Delivery: We deliver, in most cases, a live site within 14, 21 or 30 days of project commencement. This is not a guarantee. It is dependent on following a project schedule and unforseen circumstance could hinder meeting the deadline.  In theevent of a schedule overrun, you will be informed as far in advance as possible.
7. Site Maintenance: is provided as a feature of specific design services. This service includes) Tools, Plugins and Apps use on your site will be checked and updated once a month.